No Refunds or Returns Policy

Effective Date: 6/15/23

Thank you for shopping at Skin Science International. We strive to provide the best services to our customers. To ensure transparency and clarity regarding our refund and return policies, please read the following terms and conditions carefully.

  1. No Refunds: All purchases made on our website are final, and we do not offer refunds. Once a purchase is completed, it cannot be cancelled, returned, or refunded for any reason, except as stated in the exceptions below.
  2. Exceptions: We understand that there may be exceptional circumstances that require a refund. In such cases, we will review the request on a case-by-case basis and may provide a refund at our sole discretion. However, please note that the following situations do not qualify for a refund:
    • a. Downloadable or digital product: Due to the nature of digital goods, we do not offer refunds on any downloadable or electronically delivered products, including software, e-books, music, videos, or any other digital content.
    • b. Services: Once a service has been rendered or completed, we do not offer refunds. This includes, but is not limited to, consultation fees, design services, customization services, and any other service provided by us.
    • c. Gift cards or vouchers: Gift cards or vouchers purchased from our website are non-refundable. Please note these items have an expiration date and will not be valid after such date.
  3. Damaged or Defective Products: In the event that you receive a damaged or defective product, please contact our customer support within 48 hours of receiving the item. We will assess the situation and, if necessary, provide a replacement or exchange.
  4. Order Cancellations: We do not accept order cancellations once an order has been placed and payment has been processed. Please review your order carefully before completing the purchase.
  5. Customer Responsibility: It is the customer’s responsibility to ensure the accuracy of their order, including product selection and quantity. We will not be held responsible for any errors made by the customer during the ordering process.
  6. Contact Us: If you have any questions or concerns regarding our refund and return policy, please contact our customer support team at We will be happy to assist you and address any issues you may have.

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to abide by our No Refunds or Returns Policy.

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